Please read these Terms & Conditions carefully before creating an account on Zitbaj. We believe it's important that you have a clear understanding of both your rights and your responsibilities. Everything on this page is written in plain, straightforward language — no complex legal jargon.
Zitbaj is for users aged 18 and above only. It is each user's responsibility to confirm their correct age at the time of registration.
Each individual may operate only one account. Creating multiple accounts may result in all accounts being suspended.
Every bonus wagering requirement on Zitbaj is written in plain language. No hidden traps — what you see is what applies.
Keeping your password and login credentials secure is your responsibility. If you notice any suspicious activity, contact support immediately.
Specific limits apply to deposits and withdrawals. Withdrawal processing may be delayed if KYC verification has not been completed.
For any dispute, Zitbaj's support team is the first point of contact. If a resolution cannot be reached, the matter may be referred to a neutral third party for settlement.
Zitbaj (https://zitbaj.ws) is an online gaming platform offering a range of games and betting services to users in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between Zitbaj and its users.
By creating an account, logging in, or using any service on Zitbaj, you confirm that you have read, understood, and agreed to these Terms and Conditions in full.
Important: These Terms may be updated from time to time. You will be notified of any changes via email or on-site notification. The latest version will always be available on this page.
To create an account on Zitbaj, you must provide accurate and complete information. Providing false or incorrect details may result in account closure and forfeiture of your balance.
KYC verification is mandatory for withdrawals above a certain amount. One of the following documents is required for KYC:
KYC verification is typically completed within 24–48 hours. Once approved, you will not need to resubmit your documents.
Please note: Only one account may be created per mobile number and National ID number.
Zitbaj is a strictly adults-only platform. You are not eligible to use Zitbaj if you do not meet the following conditions:
| Condition | Description |
|---|---|
| Minimum Age | Must be 18 years of age or older |
| Number of Accounts | Maximum 1 account per person |
| Identity Verification | Real identity required |
| Account Sharing | Account sharing is strictly prohibited |
Warning: Use of Zitbaj by minors is strictly prohibited. If an account is found to belong to an underage user, it will be closed immediately and all winnings will be forfeited.
All financial transactions on Zitbaj are subject to specific rules. Every transaction is processed through a secure and protected payment gateway.
Please note: To prevent money laundering, Zitbaj reserves the right to review any suspicious transactions. Additional documents may be requested in such cases.
Zitbaj's bonus and promotion offers provide extra value for users. However, each bonus comes with specific terms that must be followed.
A specific wagering amount is required before bonus funds can be withdrawn. For example, a 30x wagering requirement means you must place a total of ৳30,000 in bets to withdraw a ৳1,000 bonus.
Important: Some games contribute fully or partially toward bonus wagering. The contribution rate for each game is clearly stated on the individual bonus page.
All games on Zitbaj are tested by independent third-party auditing bodies and certified by an RNG (Random Number Generator). Game outcomes cannot be manipulated in any way.
In Live Casino games, the dealer's decision is final. In the event of a dealer error, a decision will be made after reviewing the game recording.
The following activities are strictly prohibited on Zitbaj. Violating these rules may result in account closure and balance forfeiture:
Warning: Zitbaj uses an advanced fraud detection system. Any unusual activity is flagged automatically and may result in an account review.
Zitbaj reserves the right to suspend or permanently close an account without prior notice in the following circumstances:
You may close your account at any time by contacting support. Please ensure you withdraw any remaining balance before your account is closed.
Responsible Gaming: To protect yourself, you can set up self-exclusion, a cooling-off period, or deposit limits Responsible Gaming Visit the page.
Zitbaj shall not be held liable for the following:
That said, Zitbaj is committed to ensuring maximum uptime and resolving any technical issues as quickly as possible.
Zitbaj reserves the right to update these Terms and Conditions at any time. In the event of changes:
Make it a habit to check this page regularly.
If you have any questions about these terms and conditions, or if a dispute arises, please contact us directly:
The first step in resolving any dispute is to speak directly with our support team. We are generally able to resolve any issue within 24 hours.
Our commitment: Zitbaj believes that transparency and honesty are the foundation of lasting trust. Whenever you run into an issue, we're always here to help.