Zitbaj believes that protecting your personal information is not just a legal obligation — it is our ethical commitment. This Privacy Policy clearly outlines what data we collect, why we collect it, and how we keep it secure.
All your personal and financial information is protected with 256-bit SSL encryption. No third party can access or read this data.
Zitbaj never sells your personal data to third parties. Your information is used solely to improve our services.
You may view, correct, or request deletion of your stored information at any time.
You have full control over which cookies are used. Non-essential cookies can be disabled at any time.
Your bank or mobile banking details are not stored on Zitbaj's servers. All payments are processed directly through the payment gateway.
This Privacy Policy clearly states what data we retain, for how long, and why. There are no hidden terms.
Zitbaj (https://zitbaj.ws) is an online gaming and betting platform. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") explains how Zitbaj collects, uses, stores, and protects your personal information.
By using the Zitbaj website or creating an account, you confirm that you have read and agreed to this Privacy Policy in full. If you do not agree with any part of this policy, please discontinue use of the platform.
This Policy applies to all Zitbaj services — including the website, mobile browser version, and any apps or services launched in the future.
Please note: This Privacy Policy may be updated from time to time. When changes are made, the date at the top of the page will be updated and, where necessary, you will be notified by email.
Zitbaj collects only the data that is strictly necessary. We are firmly against gathering information beyond what is needed. The types of data we collect are outlined below:
| Data Type | Example | Reason |
|---|---|---|
| Identity information | Name, date of birth, NID | KYC Verification |
| Contact Information | Mobile Number, Email | Account management |
| Transaction Information | Deposit & withdrawal history | Financial Security |
| Verification documents | NID copy, passport | Identity Confirmation |
Good to Know: Zitbaj never stores your full payment card number or bank PIN. Payment details are transmitted directly to a secure gateway.
Zitbaj uses your information only for specific, legitimate purposes. We will never use it for anything else without your consent.
Zitbaj never sells your personal data. However, limited information may be shared with trusted third parties in specific circumstances:
Important: Before sharing data with any third party, Zitbaj ensures they adhere to the same standard of privacy protection. We do not share your information with any advertisers.
Zitbaj uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.
You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working properly.
Zitbaj protects your privacy using the highest industry-standard security technologies. The core components of our security framework are:
Your Role: Alongside our technical safeguards, we also encourage you to use a strong password, never share it with anyone, and contact support immediately if you notice any suspicious activity.
Zitbaj does not retain any data longer than necessary. Retention periods for different types of information are listed below:
| Data Type | Retention Period |
|---|---|
| Account Data (Active) | For the duration of account activity |
| Transaction Records | Up to 5 years as required by law |
| KYC Documents | 3 years after account closure |
| Customer support records | 2 years after last contact |
| Marketing Preferences | Until consent is withdrawn |
Certain data must be retained for longer periods due to legal requirements. Once the retention period expires, data is securely deleted.
Zitbaj believes every user should have full control over their own data. Your rights include:
You may request to view what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
Under certain conditions, you may request that your data be deleted (unless retention is required by law).
You may request a copy of your data in a machine-readable format.
You can opt out of promotional emails or SMS messages at any time.
To exercise these rights, email us at support@zitbaj.ws or reach out via live chat. We typically respond within 7 business days.
Zitbaj is strictly an adults-only (18+) platform. We do not knowingly collect any personal information from anyone under the age of 18.
If we discover that a minor is using our platform or that we hold their data, we will immediately close that account and delete all associated information.
To Parents & Guardians: If you suspect your child is using Zitbaj, please contact us immediately at support@zitbaj.ws.
Zitbaj reserves the right to update this Privacy Policy at any time. When changes are made:
We recommend revisiting this page every few months to stay up to date with our latest policy.
For any privacy-related questions, concerns, or complaints, please get in touch with us:
We aim to resolve all privacy-related complaints within a maximum of 7 business days. For urgent matters, reaching out via live chat will get you a faster response.
Our Commitment: At Zitbaj, your privacy is more than a policy — it is a core part of our business values. Your trust is our greatest asset.