Gaming is entertainment. Ensuring it never becomes a problem is one of Zitbaj's core responsibilities. We believe that responsible gaming habits make the enjoyment last longer.
Keep in mind: Gaming is for entertainment, not a source of income. If you feel that gaming is having a negative impact on your life, please reach out to Zitbaj Support right away or use the self-exclusion tool below. Your well-being matters more to us than anything else.
Set your own daily, weekly, or monthly deposit limits. Once set, limits cannot be increased easily.
Set a limit on how long you play in one sitting. The system will automatically alert you when the time is up and help you end your session.
Your session will automatically stop once you've lost a set amount. It's an effective way to keep your losses in check.
Need a break? Set a cooling-off period from 1 day to 6 weeks. You won't be able to log in to your account during this time.
Use the self-exclusion feature if you want to take an extended break from gaming. You can deactivate your account for anywhere from 6 months to permanently.
At set intervals, a summary of your total play time and spending will appear on screen to help you stay aware.
Responsible gaming means enjoying gaming as a healthy form of entertainment — where the fun is there, but nothing else in your life suffers: family, work, health, or finances.
At Zitbaj, responsible gaming isn't an obligation — it's part of who we are. We don't just provide games; we make sure every player is gaming in a healthy, mindful, and controlled way.
The core principles of responsible gaming are: playing within your budget, not chasing losses, continuing to spend quality time with family and friends, and not making gaming your sole source of enjoyment.
Remember: Gaming is never a reliable source of income. Every outcome is based entirely on chance. Only wager money you can afford to lose without it affecting your daily life.
People often don't realise their gaming habits are heading in the wrong direction. If you notice any of the signs below, it may be time to seek help:
Unable to stop even after exceeding your budget
Chasing losses to try to win back money
Hiding your gaming from family or friends
Gaming is affecting your work or studies
Feeling restless or irritable when you can't play
Taking out loans or borrowing money to fund gaming
Sleeping less, eating irregularly
Gaming is all you can think about throughout the day
If you notice any of the signs above: Don't wait — contact support@zitbaj.ws or enable self-exclusion from your account settings. Asking for help takes courage.
Setting limits on Zitbaj is simple. Just a few steps and you're in full control of your gaming experience:
Log in to your Zitbaj account with your username and password.
Click the profile icon in the top right corner and go to "Responsible Gaming".
Set a deposit limit, session time, loss limit, or cooling-off period — whatever you need.
Enter a specific amount that fits your budget and time.
Limits take effect immediately upon confirmation. Lowering a limit happens instantly, but increasing one requires a waiting period.
Self-exclusion is our most powerful responsible gaming tool. Once activated, you will be unable to access your Zitbaj account for a set period or permanently.
You will not receive any promotional emails or SMS while self-exclusion is active. Any attempt to open a new account will also be detected and blocked.
Your account cannot be reactivated before the self-exclusion period ends. This is intentional — to make sure your decision holds.
To activate self-exclusion: Do it directly from your account settings or email support@zitbaj.ws. We'll have it activated within 24 hours.
Responsible gaming isn't about quitting — it's about building healthy habits so you enjoy it more. Follow these tips to keep gaming fun:
Answer the following questions honestly:
If you answered "Yes" to 2 or more questions, please reach out to us.